1. Introduction
Welcome to GoWithMe Ride. Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our carpooling platform, website, and mobile application (collectively referred to as “GoWithMe Ride”, “the Platform”, “we”, “us”, or “our”).
By using our services, you trust us with your information—and we take that trust seriously. We process your personal data carefully, lawfully, and transparently in line with the Nigeria Data Protection Regulation (NDPR).
2. What This Policy Covers
This Privacy Policy applies to:
- Our website (www.gowithmeride.com) and all its subdomains.
- Our mobile applications on iOS and Android.
- All related services we provide to passengers and drivers through the Platform.
This Policy does not apply to services or websites that are not owned or controlled by GoWithMe Ride, even if you access them through our Platform.
3. Definitions
To make things clear, here are some terms you’ll see throughout this document:
- User: Anyone using the GoWithMe Ride Platform, whether as a Passenger or a Driver.
- Passenger: An individual or organisation using the Platform to find and book a ride.
- Account: Your personal user profile created when you register on the Platform.
- Service: All the tools, features, and carpooling-related services we provide.
- Regulation: The Nigeria Data Protection Regulation (NDPR).
4. Who Controls Your Data
For most personal data collected and processed on the Platform, GoWithMe Ride is the Data Controller.
In some cases, such as when a Passenger books a ride with a Driver, both GoWithMe Ride and the Driver act as Joint Data Controllers. This means both parties are responsible for how that data is used in order to deliver the agreed service.
5. The Data We Collect
We collect data in two main ways—information you give us directly, and information we collect automatically.
5.1 Information We Collect from Passengers
- Identity Details: Full name, title, company name.
- Contact Details: Email address, phone number, residential address.
- Payment Information: Card or account details (handled securely).
- Technical Data: IP address, device type, browser.
- Geolocation: Pickup and drop-off locations.
5.2 Information We Collect from Drivers
- Identity Details: Full name, ID number, date of birth.
- Professional Details: Vehicle registration, license, FRSC/VIO certifications.
- Bank Details: Account information for payments.
- Profile Data: Photo, ratings, reviews.
5.3 Information Collected Automatically
When you visit our website or app, we may collect some information automatically using cookies and similar technologies.
6. How We Use Your Data
We use your data to:
- Create and manage your account.
- Match passengers and drivers efficiently.
- Process payments securely.
- Pay drivers and issue invoices.
- Provide customer support.
- Improve safety and prevent fraud.
- Comply with legal obligations (NDPR).
10. Data Security
We take data protection seriously. GoWithMe Ride has implemented both technical and organisational security measures to prevent unauthorised access, misuse, loss, or alteration of your information.
Only authorised personnel have access to sensitive data, and all tools we use are password-protected with limited access based on role.
11. Your Rights Under NDPR
Under the NDPR, you have the right to:
- Access: Request a copy of your personal data.
- Correction: Ask us to fix inaccurate data.
- Deletion: Request data deletion when no longer needed.
- Objection: Object to processing based on legitimate interest.
- Portability: Request a copy of your data.
14. Contact Us
If you have any questions regarding your personal data or this Privacy Policy, please contact us:
GoWithMe Ride Service Limited
- Email: info@gowithmeride.com
- Phone: +234 816 0112 514
- Website: www.gowithmeride.com